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Anyone know if Boyd's is still in business? I ordered a stock in April and still haven't seen it. Emails are unanswered and phone calls are not answered or returned. Their website says "in process", of course it's said that for a couple of months now.
I am on their mailing list and just received an email from them today. They were behind schedule and hard to get ahold of when I ordered my stock about a year ago.
Rutland Plywood Corp. burnt to the ground several months ago, was posted about here. No surprise things are backed-up. Was big news in the shooting world when it happened. 95% of all the laminate stocks sold in the US come from them. I suspect that is why Boyd's is "Expanding" their facility, to be able to hold more blanks and offset this issue.
That fire was almost two years ago, and Boyds seems to be going through periods of varying behind-ness since then. They've never been great after the Rutland fire, but there were times when they'd ship in fairly reasonable amounts of time.
From my order history:
Ordered 12/14/2014 - Delivered 01/05/2015
Ordered 01/05/2015 - Delivered 01/15/2015
Ordered 01/07/2015 - Delivered 01/22/2015 (Return of the previous order)
Ordered 09/17/2015 - Delivered 10/05/2015
I'm not sure why most recent or earliest orders aren't in my account history. I don't remember the waits being excessive. At least that's never been my complaint about Boyds.
Boyd's was closed from 4 to 8 July. They are moving to a new facility. Just got a new stock from them on Thursday and their Customer Service line is working.
have always had good service from them before, just order a stock tonight and then saw it was at least 2 weeks out :( will see what happens.
I've been waiting on three orders since May 22nd. I just emailed their customer service to cancel these orders. If it's going to take this long with such terrible customer service (The communication process on their end needs some serious work!), I'll take my business elsewhere.
I ordered a stock on June 23rd and just emailed a couple days ago to check the status. Got a reply the next morning saying they were behind on production times due to their move and an annual plant shutdown and was told 2-3 more weeks. Good response time on the email back to me, hopefully they make good on the 2-3 week time quote.
Well, my order from April 28 is still "in progress" with no estimate of completion.
They are still around. I ordered 3 Axis stocks June 6th and just got a shipping notice/tracking info today.
Finally got an email from them. No estimate of completion though. Only been three months now.
I was told three weeks for mine when I ordered, it came last week and took almost five weeks.
Are some models being produced and shipped faster than others? Been thinking about a thumbhole for my .22-250. More custom versions taking longer to complete?
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^^^ I can't find any rhyme or reason to it. They might do them in batches when possible. I have been waiting quite a while for a few different models. I was last told they were expecting to be caught up the end of July. Still no sign of them.
Quote:
Originally Posted by dieselmudder
Go here; http://www.eabco.net/Savage-Thumbhol...k_p_14233.html
These are made by Revolution. Look them up for other models.
Last thumbhole I ordered took 3 or 4 days to my door. They come with factory looking pillars already installed, and are pretty much drop in and go. You may need to order a new trigger guard if your 22-250 is a model 12FV, but that's only a couple of bucks. I bedded mine with Devcon 10110. Shoots very nice!
I'd had good results from Boyd's for years, but the last order kinda soured me on them. Ordered a left-handed M-11 short-action stock, blind box mag, cut to 12.75" length of pull. Spent a good three hours getting the mag well inletted enough to actually get the action into the stock, and then discovered that the forward action screw hole was a full screw diameter off location. Called to send it back, and was told that because it was a custom order (short LOP), I couldn't return it.
Finally got it to work, but it took a lot more sweat and effort than it should have. Wound up accra-glassing the orginal hole, then drilling a new one, and glassing the bushing into the new hole.
Shazam, the Boyd's website says my stock has been completed and shipped! A bit over three months but at least they took $30 off. With my luck it'll get lost in the mail.
I placed an order for a stock in May. I called 3-4 times without ever getting a person who could do anything other than take an order. I never received a return phone call. A few weeks ago, I received an email that said Boyd's was behind and would be caught up by the end of July. The website shows the order as still in progress.
If Boyd's had said it would take three months to get the stock, I would never have ordered one from them. I certainly will not be ordering from them again. My guess is they will be out of business within a year. From reading about Boyd's over the years, they've always had problems delivering. Instead of getting better, they're getting worse. When Boyd's website says they deliver in about two weeks, and they don't have any ability to meet that estimate (which they clearly don't), Boyd's is committing fraud, pure and simple.
I ordered a stock from Boyd's last fall and had it in my hands in 10 days :-)
If you want a Boyd stock and want it quick....DIP has several in stock....I just bought the thumbhole for a MKII for $99.00 plus ship
came to me in less than a week
https://www.diproductsinc.com
here is their website......they make great hardware and have some Boyd stocks
Dip ????????
https://www.diproductsinc.com
here is their website......they make great hardware and have some Boyd stocks
gotta say I have several Boyd's stocks on my rifles and they are all great and all have been fast shipping EXCEPT this last one, ordered it July 13th and now it is august 18 and finaliy got a reply from them it is still at least 2 weeks out but they refunded my shipping so it is free ( I would rather have the stock now) :( now happy right now . 5 weeks waiting was bad enough but to add 2 more?
I phoned in an order to Boyd's earlier this week. I was told it will be 3-4 weeks to make and a handful of days to ship once complete. I told the lady about all the bad press they're getting online and to please just be straight about how long it will take to get it to me. She seemed honest and realistic about the criticism and delays. I decided to take the chance. I have a Hog Hunter and even when shopping with non-name rifle specs there really isn't a lot out there for that model. When looking for a stock that can go from bench to field (shape, weight, profile, etc) there seems to be Boyd's and McMilan and I'm not willing to spend $500+ on a stock for this project. If I get the stock in mid to late September I'll be a satisfied customer.
I have always been really pleased with Boyds Stocks. I bet I have ordered 20 of them over the last couple years for myself and clients and never had one of them take longer than 10 days to my door until this last month. I had two clients order stocks first of July, one was a lightweight thumbhole for a Ruger and the other was a prairie hunter for a Savage that was supposedly a return that was offered at a discount price and ready to ship. We got the Ruger one at the end of July and still waiting on the one that was supposedly in stock ready to ship. I would probably be more upset if it were mine I was waiting on but I can understand the struggles of a business upgrading a warehouse and getting things situated before returning to full function. Being a business owner now I understand that some decisions need to be made based on what's good for your business at the risk of losing some business and upsetting customers in the short term. I'm sure this was a huge calculated risk on Boyds part as they have no doubt spent hundreds of thousands to upgrade their business in the hopes that the upgrades will allow them to sell more product in the long run. Given today's political pressures placed on business associated with the gun industry, we should be thankful that Boyds is still around and still making great products.
My Boyd's stock that I ordered on May 13 will allegedly be delivered today. What are the odds of it being made correctly?
Interesting... All stock makers are slow. I only purchase from Kelly MacMillan or Manners in Kansas City. Both have long lead times.
Well, the stock got here. Boyd's decided I didn't need a slot for the bolt handle.Quote:
Originally Posted by cttb
What a joke of a company. Tell your customer it will take a month to get a stock but take four months to make it. Then ship a product that a basic visual inspection would reveal as non-functional.
Wow... QC must be blind....
Funny, the last custom stock I had made, I had Manners make it and I sent the action to them as well. They not only built a beautiful lightweight carbon fiber stock for me, they also bedded the action in a machined aluminum block that is a work of art in itself. It's all engine turned and just beautiful. I like admiring it with the action removed. You get what you pay for I guess. Kelly MacMillan also builds fantastic stocks but for a price again.
I had the Manners stock hydro dipped by Pacific Hydro Coating in Kuiu to match my Kuiu camo. None of it was cheap, I believe I have almost 2100 in the stock alone.
\
I waited almost 7 months for my stock from Manners but it was well worth the wait...and it came with a bolt handle slot, no extra charge....:becky:
Nice, but how is this relevant to the thread?Quote:
Originally Posted by SidecarFlip
Relevancy......Quote:
Originally Posted by foxx
"I waited almost 7 months for my stock from Manners but it was well worth the wait...and it came with a bolt handle slot, no extra charge....
Turn around on any custom built item is always long. Of course we live in a 'I want it now' society but it don't always happen that way. I would have a problem waiting for a stock and and then receiving it (after a protracted wait) defective. No excuse for that.
Even slower in turn around are taxidermists. I've waited over a year for a mount to be finished. Usually the wait is justified but sometimes it isn't.
My problem with Boyd's is not the wait time itself, it's that when you order, Boyd's tells you on the website, the phone, and their order confirmations that it will take 3-4 weeks to get your stock. Then, when the stock doesn't show up on time, it take multiple emails and voice mails to get anyone to respond to you. There is no way to reach a live customer service rep (which I guess ought to tell you something). Even when you finally do get a response, Boyd's won't tell you when to expect your stock. The fact that they won't tell you when to expect your stock tells me they don't really know, for whatever reason.
Boyd's should just be truthful. If the wait time is four months, just say so. If they don't have any idea when you'll get your stock, they just need to say that. Regardless, it's fraudulent to advertise to customers that it takes 3-4 weeks to get a stock when that's obviously not true.
Boyd's told me they would ship my stock back to me "in about about 3 business days" if I sent it back to them (on their dime). I just cut the bolt handle slot myself this weekend because I don't trust Boyd's to get the stock back to me in a reasonable time.
YES!Quote:
Is Boyd's still around?
Yesterday, when I got home from work, there was a box from Boyd's waiting for me. I did not order a second stock. (My Boyd's tale of woe is detailed in this thread.) I opened the box to find a lovely featherweight thumbhole in pepper for a Savage model 10. I do not even own a Savage model 10 nor did I order a stock from Boyd's for a rifle I do not own. Now, having hoped I was finally finished with Boyd's to the point of choosing to cut my own bolt handle slot versus sending my stock back to them, I have to deal with them yet again to straighten this mess out.
^^^Geesh!!! It's probably one of mine!!!!!!
I ordered a Boyd's RH thumbhole for my B-Mag .17 on June 14. I went thru the plant "upgrade", then the July 4th closure, then fought my way through their voicemail "firewall" and ignore mail until I got their "couple of weeks" programmed answer. Finally in September a stock arrived, which I delivered to my gunsmith, only to fine out it was defective. Returned and it took the engineers two weeks to determine it was indeed defective, and a replacement order was put on the production line. It was supposed to take a "couple" of weeks". in frustration I e=mailed a Mr. Samarelli, the head of customer service, and I received a stock on October 14th. I received a call from a very pleasant lady whose job it was to guarantee my satisfaction. Had Boyd's done this in July I would have been OK. My stock was lost by UPS, twice, and they found it in Illinois, and then in Jacksonville Fla. Now I have it and it is OK.
What is relevant is the turnaround time that I failed to mention. 6 weeks from inception to a returned stock with the action fitted. ready for hydro coating. THAT IS WHAT IS RELEVANT...Quote:
Originally Posted by foxx
The complete build, barrel, action, stock and hydrocoat took 7 months but the complete stock and bedding was 6 weeks from portal to portal and no excuses either.